Frequently Asked Questions
Getting started
How do I start using the service?▾
Sign up (email+password or Google), go to your Dashboard, upload an audio or video file or paste a link — and get a text transcript.
Is there a free plan?▾
Yes, the Free plan gives you 30 minutes of transcription per month with TXT export. Registration is required.
Can I transcribe Telegram/WhatsApp voice messages?▾
Yes — save the voice message as an audio file and upload it just like any other recording.
Billing & pricing
What plans are available?▾
Free (30 min/mo), Starter ($9/mo, 300 min), and Pro ($29/mo, 1200 min). Billing is monthly only — there are no annual discounts at the moment.
How do I cancel my subscription?▾
On the Billing page, click "Cancel subscription" — your plan reverts to Free starting from the next billing period.
What happens when my monthly minutes run out?▾
New transcriptions won't be available until your quota resets at the start of the next period, or until you upgrade to a higher plan.
Formats & limits
What file formats are supported?▾
Virtually all common audio and video formats (MP3, WAV, M4A, MP4, MOV, MKV, WEBM, and more) — the audio track is extracted automatically.
What's the maximum file size?▾
Up to 2 GB per file.
Can I paste a link instead of uploading a file?▾
Yes — VK, Dzen, and hundreds of other sources are supported. YouTube isn't currently supported due to YouTube's own restrictions.
What export formats are available?▾
TXT, SRT, VTT, and DOCX.
Does the text include timestamps?▾
Optionally for TXT and DOCX (there's a toggle), and always for SRT and VTT.
Technical questions
How accurate is the transcription?▾
Recognition is powered by OpenAI Whisper and delivers high accuracy for clear speech without heavy background noise.
What languages are supported?▾
Ukrainian, English, and Russian — with explicit language selection, or automatic detection.
Can I edit the text after transcription?▾
Yes — on the transcript page you can edit the text directly in your browser and save your changes.
Where are my files stored?▾
Files are stored in private cloud storage (Cloudflare R2) and are accessible only to you in your own account.